I cannot find downloadable scanning software for this MFP. It is installed on one PC but that was three years ago. I have search | 5 replies. Install the product on a network (HP LaserJet CM (fax/photo-card The product provides ppi, bit full-color scanning from the ADF (HP LaserJet. Hi, Our HP Colour Laserjet CM MFP printer has stopped being able to scan to our Windows 7 bit computer. I think the problem may.

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Press Start Scan or OK to scan the document to a file. The product is pre-configured with the following three destinations in the dialog box. The issue could be if the drivers available is either corrupted or need an update.

If the HP Scanning window is displayed, adjust the images as you want, and then click Finish. Hope the information provided is helpful. The Delete Destination dialog box displays. To use this feature in Windows, a destination must be programmed in the scan setup before scanning to a destination. The first scanned file is named HP All scanned pages that were previously scanned remain on the memory card. This thread is locked. The others are marked with “Failed” Could I please get some advice on how to fix this.

Repeat for all three destinations. Otherwise the flatbed is scanned. I have the same question Set up the product Scan Menu button Destinations must be set up prior to using the Scan Menu button on the control panel. Gently close the lid. Many versions of popular e-mail programs seem cm1321 be MAPI-compliant.

Cancel scan If the user presses cancel scsn scanning to card, then the scan is stopped, and the partial file removed. Memory card failures If the memory card is read-only, then the device ro unable to scan to it. Asia Pacific and Oceania. I think the problem may have occurred from the rollover to Windows 10, we did not keep Windows 10 but restored back to Windows 7.


You can follow the question or vote as helpful, but you cannot reply to this thread. Therefore, the date and time must be set correctly in order for the date and time of the file to be correct. The following scan settings used are for a default dpi scan:. The Virtual Agent is currently unavailable.

HP Color LaserJet CM1312 MFP Series User Manual: Send My Scan To A Folder

The partial file is removed from the memory card. It seems with prior experiences on different computers and with items such as keyboards that the drivers made for Windows 10 simply do not work.

For programs, cmm1312 Open it in another software applicationand then click Next. Look for the icons on the device to guide you in proper placement of the original.

HP Color LaserJet CM MFP Series Product – Use scan | HP® Customer Support

A partial file may still exist on the memory card. Tell us about your experience with our site. Cancel scan To cancel a scan job, use one of the following procedures. Insert a valid memory card to continue scanning.

Un-lock the card in order to scan to it. Enable the photo slots to continue scanning. Select Create a new destination with settings that I specify. The date and time linked to the newly created file will match the date and time on the device when the scan occurred. Enter the file destination name or check to set up the destination on the product.


The device will look for the presence of paper in the ADF. If the memory card is corrupt, then the scan is stopped, and an appropriate error message is displayed. Thanks for marking this as the answer. If you cancel a scan job, remove the original from the flatbed scanner or from the automatic document feeder ADF input tray.

Place the original in the device. Text-recognition software is also known as optical character recognition OCR software. Thank you in advance for any help you can provide. On the product control panel, press Cancel. This page requires Javascript. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following:.

Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following: In order to use the Scan Menu button, you must have performed the recommended installation, and the button must have destinations set.

A separate file is created for each page scanned. An error message is displayed when trying to scan scwn the card. Load the originals that are to be scanned face-up in the automatic document feeder ADF input tray, with the top of the document forward, and adjust the media guides.

Only single-page scanning is supported from the flatbed.